![]() Luckily HP is going to send me a loner computer for the time this will take to repair mine which I am extremely thankful for having. Loathing return processes I put things off with the excuse of not being able to afford to lose access because I use the device for work. Honestly, I didn't want to admit that anything could possibly be wrong because the computer is basically brand new. I had run an outside test, as you suggested, using a third-party app and was afraid that my CPU was overheating. It seems the coolant fan for the CPU is malfunctioning, and that is what was causing the computer to freeze while running the CPU stress test. We covered a lot of ground and to make a long story short my case requires me to actually send the computer out for repair. We were able to work thru your suggestions as well as perform a systems check in BIOS. Due to the urgency of my specific situation, I ended up contacting HP Customer Support via telephone. Luckily HP is going to send me a loner computer for the time this will take to repair mine which I am extremely thankful for thank you for your well-versed response to my issue. thank you for your well-versed response to my issue.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() ![]() DesignJet, Large Format Printers & Digital Press Novabench is a relatively new program for stress testing CPU, but it comes with some great features that can be helpful to the general users.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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